Terms of Service

Last updated: October 15, 2026

These Terms of Service govern your use of the MADE BY HUBO website and purchases made through our online store.

The store is operated by BZK GROUP S.R.L., a company registered in Romania. By using our website, you agree to these terms to the extent permitted by applicable law.

1. Company Information

Trading name: MADE BY HUBO
Legal company name: BZK GROUP S.R.L.
Company registration number (TSN): J2020014382400
EUID: ROONRC.J2020014382400
CUI: 43256720
Registered office: Strada Neamului Nr. 1D, Bl. 1, Ap. D11, Bragadiru, Ilfov 077025, Romania
Email: bzkgroupsrl@gmail.com
Phone: +40 729 681 878

2. Use of Our Website

You agree to use our website lawfully and not to interfere with its security, operation or availability. You must not use the website for fraudulent, unlawful or harmful purposes.

3. Products and Availability

We sell physical products that may include beauty and personal care, home, kitchen, lifestyle and hobby products.

Product descriptions, photographs, specifications and availability are provided to help customers make informed decisions. Colours and appearance may vary slightly due to screen settings or product variations.

We make reasonable efforts to maintain accurate product information. If a material error affects an order, we will take appropriate steps in accordance with applicable law.

Products are subject to availability.

4. Orders and Contract Formation

When you submit an order, you make a purchase request. An order confirmation acknowledges receipt of the order but does not necessarily mean that the order has been accepted.

We may contact you if additional information is needed. If we cannot fulfil an order, we will inform you and refund amounts paid for the unfulfilled order as required by law.

You are responsible for providing accurate contact, billing and delivery information.

5. Prices and Payments

Prices, applicable shipping charges and the total payable amount will be displayed before you complete your purchase.

Payments are processed using the payment methods available at checkout. Orders may not be processed until payment has been authorised or confirmed.

If a pricing or payment error is identified, we will address it in accordance with applicable law.

6. Shipping and Fulfilment

We may use third-party suppliers and fulfilment partners, including CJ Dropshipping, to prepare and dispatch orders.

Products may be dispatched from different fulfilment locations, and orders containing multiple products may arrive in separate parcels. Delivery estimates are not guaranteed unless expressly stated otherwise.

International orders may be subject to customs duties, import taxes or other charges depending on the destination and shipping arrangements. Such charges will be handled in accordance with the information provided at checkout and applicable law.

7. Returns, Withdrawals and Refunds

Consumers may have statutory rights relating to withdrawal, returns, refunds and product conformity. EU consumers generally have a 14-day withdrawal period for qualifying distance purchases, subject to legal exceptions.

Please consult our Returns and Refunds Policy for instructions. Nothing in these terms removes or limits mandatory consumer rights.

8. Product Conformity and Consumer Rights

We will fulfil our legal obligations regarding product conformity, safety and consumer remedies. If a product is defective, incorrect or does not conform to the contract, contact bzkgroupsrl@gmail.com.

Any limitation in these terms applies only to the extent permitted by law.

9. Intellectual Property

Unless otherwise stated, website content, including text, graphics, logos and design elements, is owned by us or used with permission.

You may not reproduce, distribute or commercially use protected content without authorisation, except where permitted by law.

10. Third-Party Services and Links

Our store may use third-party services or link to external websites. Those services may have their own terms and privacy policies. Our use of third-party providers does not remove our responsibilities to customers under applicable law.

11. Website Availability

We aim to maintain website availability but cannot guarantee uninterrupted access. We may update or maintain our website when reasonably necessary.

Nothing in these terms excludes liability that cannot lawfully be excluded.

12. Applicable Law

These terms are governed by Romanian law, subject to mandatory consumer protection laws that apply to you. Consumers in other countries may retain protections granted by the mandatory laws of their country of residence.

13. Changes to These Terms

We may revise these terms from time to time. The current version will be published on this page with an updated date. Changes will not remove rights that have already accrued or mandatory legal protections.

14. Contact

MADE BY HUBO — BZK GROUP S.R.L.
Company registration number (TSN): J2020014382400
EUID: ROONRC.J2020014382400
CUI: 43256720
Registered office: Strada Neamului Nr. 1D, Bl. 1, Ap. D11, Bragadiru, Ilfov 077025, Romania
Email: bzkgroupsrl@gmail.com
Phone: +40 729 681 878