Gizlilik politikası

Privacy Policy

Last updated: October 15, 2026

This Privacy Policy explains how MADE BY HUBO, operated by BZK GROUP S.R.L. (“we”, “us” or “our”), collects, uses, stores and shares personal information when you visit our website, place an order or contact us.

1. Who We Are

Store name: MADE BY HUBO
Legal company name: BZK GROUP S.R.L.
Company registration number (TSN): J2020014382400
EUID: ROONRC.J2020014382400
CUI: 43256720
Registered office: Strada Neamului Nr. 1D, Bl. 1, Ap. D11, Bragadiru, Ilfov 077025, Romania
Email: bzkgroupsrl@gmail.com
Phone: +40 729 681 878

2. Information We Collect

Depending on how you use our store, we may collect:

  • Contact information, including your name, email address, telephone number and delivery address.

  • Billing details, order history, purchased products, transaction details and refund information.

  • Payment-related information processed by our payment providers. We may not receive or store your full payment card details.

  • Messages and information you provide when contacting customer support.

  • Technical and usage information, such as IP address, browser type, device information, cookies and interactions with our website, subject to applicable consent requirements.

3. How We Use Personal Information

We may use your information to:

  • Process payments and fulfil orders.

  • Arrange shipping, returns, exchanges and refunds.

  • Respond to customer enquiries.

  • Send order confirmations and service-related updates.

  • Prevent fraud, protect our website and maintain security.

  • Meet legal, tax, accounting and regulatory obligations.

  • Analyse and improve our website, products and services.

  • Send marketing communications where permitted by law and, where required, with your consent.

4. Legal Bases for Processing

Where the GDPR applies, we process personal information on the following legal bases, as appropriate:

  • Contract: to process orders and provide requested services.

  • Legal obligation: to comply with legal, tax and accounting requirements.

  • Legitimate interests: to operate, secure and improve our business, where those interests do not override your rights.

  • Consent: for processing activities that require consent, including certain marketing and non-essential cookies.

You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing that occurred before withdrawal.

5. Sharing Information

We may share relevant information with service providers necessary to operate our store, including:

  • Shopify, our e-commerce platform.

  • Payment processors and payment service providers.

  • CJ Dropshipping and other relevant suppliers or fulfilment partners.

  • Shipping companies and logistics providers.

  • IT, security, analytics and customer-support providers.

  • Professional advisers, auditors and public authorities where legally required.

We do not sell personal information to third parties in exchange for money. Information is shared only as appropriate for the purposes described in this policy and subject to applicable law.

6. International Data Transfers

Some service providers or fulfilment partners may process information outside the European Economic Area. Where GDPR transfer rules apply, we will use an applicable legal transfer mechanism and appropriate safeguards when required.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order management, customer support, legal compliance, accounting, dispute resolution and fraud prevention.

Retention periods depend on the type of information and the legal requirements that apply.

8. Cookies and Similar Technologies

Our website and Shopify may use cookies and similar technologies to operate the store, remember preferences, improve performance, support analytics and enable marketing.

Where required by law, non-essential cookies and similar technologies will be used only after the necessary consent has been obtained. You can manage available cookie preferences through the controls provided on our website or your browser.

9. Your Privacy Rights

Subject to applicable law, you may have the right to access, correct, delete or restrict the processing of your personal information, object to certain processing, request data portability, and withdraw consent where processing is based on consent.

To exercise your rights, contact bzkgroupsrl@gmail.com. We may need to verify your identity before responding. Certain legal exceptions may apply.

You also have the right to lodge a complaint with the competent data protection authority. In Romania, this is the National Supervisory Authority for Personal Data Processing (ANSPDCP).

10. Security

We use reasonable technical and organisational measures intended to protect personal information. However, no electronic transmission or storage method can be guaranteed to be completely secure.

11. Children's Privacy

Our store is not intended to knowingly collect personal information from children where parental consent is required. If you believe personal information has been provided unlawfully, please contact us so we can review the matter.

12. Changes to This Policy

We may update this policy from time to time. Any revised version will be published on this page with an updated date.

13. Contact Us

For questions or requests concerning this Privacy Policy, contact:

MADE BY HUBO — BZK GROUP S.R.L.
Company registration number (TSN): J2020014382400
EUID: ROONRC.J2020014382400
CUI: 43256720
Strada Neamului Nr. 1D, Bl. 1, Ap. D11, Bragadiru, Ilfov 077025, Romania
Email: bzkgroupsrl@gmail.com
Phone: +40 729 681 878